vikassharma
vikassharma
Branch Unspecified
24 Feb 2010

Problem from Symantec Antivirus 2007 anti-virus

Hi friends,
i m facing problem from my Symentec antivirus 2007 edition.when i try to scan my PC..its not scan as well as its not taking live update from its site.what's the reason behind it?😕

Please guys help me.
10 years ago
I guess you were running trial version of the software. Try to activate it using the product key.
vikassharma

vikassharma

Branch Unspecified
10 years ago
no i m not using trial version.i m using corporate editon of my office .At the time of installation it doesn't ask for key and we r still using it in office without any problem.
10 years ago
Your best bet would be to check with the IT department of your company. I still believe that its got something to do with the license.

All said, are there any warning/error messages from the software?
mayurpathak

mayurpathak

Branch Unspecified
10 years ago
There can be two possibilities. Either the software is not properly installed and/or got its executable file corrupt or the virus protection on your windows is disabled.

As biggie said, check with your IT department.
Ashraf HZ

Ashraf HZ

Communications
10 years ago
What OS are you running? And, do you scan with administrator privileges or just a limited user account? With the latter, it is possible that a scanner's functions can be restricted a bit (like being unable to remove viruses from system folders, etc).
vikassharma

vikassharma

Branch Unspecified
10 years ago
guys ...i installed Symantec Antivirus 2007 with administrative privelege in my pesonal PC without any error massage at the same time it took many auto updates from its site.
i m using XP O/S.........i scaned PC online nt virus scanner yesterday, it's showing many spyware and trozen 's attack on my PC.....
Now i m going to format it and will install same antivirus.if any problem will occured ,i will ask u again ..
Tanx for ur help and co-opration.God bless u and hav a nice day.
mayurpathak

mayurpathak

Branch Unspecified
10 years ago
You are always welcome Vikas. Be regular on CE and you will learn a lot, let alone making friends!
arunbasillal

arunbasillal

Branch Unspecified
10 years ago
The easies solution is to Repair the installation or Reinstall..
saurabh2486

saurabh2486

Branch Unspecified
9 years ago
just use norton remal tool to completely uninstall it and then reinstall it it will work as good as before
and if you want t get a one year validity once again then leave a message i will tell you how to do it
Chaitali Sumita

Chaitali Sumita

Branch Unspecified
9 years ago
hiii....
the best option would be removing the Symantec antivirus completely from your PC...I was also using the same and later on faced a lot of problems.... rather use the other kinds of AV that donot provide room to viruses.........


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