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  • I'm curious to know whether our CEans find notifications and alerts from various installed mobile apps useful. I read a conversation on LinkedIn that was on the lines "Flipkart sends me more notifications every day and Amazon, once in a while - all my orders go to Amazon".

    Do you get irritated by the notifications or find them useful?
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  • Aashish Joshi

    Member • Aug 15, 2016

    Too many notifications can indeed be irritating. My wife has Jabong's app and I see at least a 1 - 2 notifications every day - not cool!

    However, without notifications companies can't make their customers aware of new features, sales, etc. I guess tying the notifications to the type of search done by the customer may be the key - i.e. notify the customer about something they really appear to be interested in.

    MixPanel is an interesting service that allows you to get to know what your customers are doing. It also allows you to push app or email notifications and see how many notifications were opened, etc.
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  • Kaustubh Katdare

    Administrator • Aug 15, 2016

    Thank you for the comment, #-Link-Snipped-#. Would it make any difference if these notifications were sent my email instead of push notifications?

    I think I'd be okay with 1 notification every 2 days from the app that I actively use. But most of the shopping apps are so hungry for user's attention that they become irritating.
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  • Sarathkumar Chandrasekaran

    Member • Aug 15, 2016

    Notifications that popup in mobile app would be better than email.i would never want to gety inbox filled with notification mail. Only important credentials to be i am interested in my inbox
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  • Aashish Joshi

    Member • Aug 15, 2016

    Kaustubh Katdare
    Would it make any difference if these notifications were sent my email instead of push notifications?
    Personally, I prefer app notifications - they're easy to "digest" (read & take some action or just dismiss). 😀
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