Shopping At Local Kirana (Grocery) Shop Vs. At Wal-Mart / Big Bazaar / Mall
Shopping At Local Kirana (grocery) store -
1. Peaceful experience - because you don't have to walk several kilometers to pick up the items you need.
2. The shopkeeper knows you and your entire family by name. You get personal attention, recommendations.
3. You don't have to pay right away. Instead, the Kirana shop owner notes down your balance in your account which you can clear at the end of the month.
4. Saves fuel / time / money because the shop is usually located at a walking-distance (< 50 -100 meters)
5. You can order on phone and get delivery within minutes.
6. You get help picking up the 'best' of the items (potatoes, tomatoes and so on).
7. (Personal help): I don't have to use my brain identify various cereals; I just have to announce the name and it gets packed for me.
8. Refunds / Returns are cakewalk; I don't have to travel back to the mall to return something or get a refund.
What's your take on it?