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Xiaomi Mi Protect Insures Your Mi-Devices Against All Thinkable Damages

Question asked by Kaustubh Katdare in #Coffee Room on Nov 12, 2015
Kaustubh Katdare
Kaustubh Katdare · Nov 12, 2015
Rank A1 - PRO
Gadgets are precious and Xiaomi has promised to insure your Mi-Devices viz. The Redmi 2, Redmi 2 Prime, Mi 4i, 4 and Mi Pad against all the thinkable damages. These include your device falling into a bucket of water, or toilet, getting wet in rain, falling on the ground, getting crushed by a car. It will also take care of the possible damage to your phone's hardware if you accidentally sit on your phone. For the Redmi 2 and 2 Prime, the Mi Protect costs Rs. 275 for one year and for the Mi 4 lineup, it's Rs. 499 per year.

Xiaomi says that for the nominal price towards the insurance, users will get 24x7 call center support where they can report the damage. They can get their SIM card blocked from anywhere in the world in case the phone gets lost.


The plans also cover the misuse of your SIM card for up to Rs. 3000. Once you report the damage, Mi Protect team (OneAssist) will visit your home and verify the damage. They'll pick up the phone, repair and ship it back to you. Xiaomi will also provide Docusafe access space of about 1 GB to store all your important documents.

Note that the manufacturer warranty does not cover hardware damages due to liquid spill or physical damages to the display. That could be one main reason for you to consider the Mi-Protect plan from Xiaomi. Be aware that users will have to pay a fee of 3% of the repair cost when they claim protection against the damaged phone. For example, if your overall repair cost is Rs. 12000, the user will be asked to pay Rs. 360 towards the repairs and the rest will be covered by the Mi Protect plan.

Users must also note that the Mi Protect plan is applicable for the phones bought from mi.com website only. Users can transfer the membership for the remaining period of the warranty and even cancel the subscription within 30 days of activation. The warranty will cover 2 claims during the period.


Xiaomi has released special OneAssist customer care numbers: 1800-407-333-333, 1800-123-3330 or 0-8080-333-333 which you can dial in order to initiate the claim process. The details of the warranty and FAQ are available on the source link below.

Xiaomi rival, OnePlus too had recently announced a similar protection plan and extended warranty. Do read the details: OnePlus 2 Gets Extended Warranty And Insurance Through B2X Service & B2X Protect In India | CrazyEngineers

Source: Mi Protect - Mi India Posted in: #Coffee Room

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