What do you think about TRAI decision to compensate users for call drops?
TRAI (Telecom Regulatory Authority of India) has asked telecom operators to compensate the users with one rupee per dropped call. TRAI is taking steps to push the telecom operators to address the issue of call drops. There are few finer points to note -
- TRAI has set a limit of three dropped calls per day for the compensation
- Telecom operators will have to send confirmation message to the user within 4 hours.
- Post-paid customers will get the amount adjusted in their monthly bill
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