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  • Whenever I turn on my BSNL broadband connection, I get lot of disturbance in the phone line. The phone is connected in one room and the modem is connected in another. There is no splitter installed.

    Why does it happen? How can it be fixed?
    Replies
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Replies

  • durga ch

    Member • Dec 29, 2011

    what is the CPE installed?
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  • Ankita Katdare

    Administrator • Dec 30, 2011

    Err.. What is CPE? 😳 Customer Premises Equipment?
    One desktop is wired to the modem and a router is connected for wi-fi.
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  • silverscorpion

    Member • Dec 30, 2011

    I use a splitter to split the main line from the phone company to two: one goes to the phone and the other to the modem.

    Usually, this is the arrangement I have come across. In the olden days, when we were using dial up connections, I remember,
    if the receiver of the landline phone is lifted, the internet connection would be off. i.e., the phone would cut off the internet connection.

    But in your case, if I get it correct, it's reverse, right? You say the internet causes the phone to malfunction.
    I think it can be fixed using a splitter.
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  • durga ch

    Member • Dec 30, 2011

    ok.. so one port of modem directly connected to desktop, another port connected to the wireless router
    are you sure there is no splitter? Though physically it looks as if data and voice are on different lines, from your wall jack , they are again sent on same line. I am still not sure how you have two different lines and no splitter
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  • Ashraf HZ

    Member • Jan 6, 2012

    I see you have multiple phone jacks at home? Then they may be linked physically. A normal dsl splitter in between phone jack and phone will reduce the interference from the modem as SS has mentioned.
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  • PraveenKumar Purushothaman

    Member • Jan 6, 2012

    Generally it is better to give the BB the first priority and give a direct connection to the modem from the telephone line. And then from there you can use a splitter to send it to the telephones. 😀
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  • vinod12345madhu

    Member • Jan 7, 2012

    if i am correct bsnl dosent have much battery power that can be used by a coustmer hence the disturbance occurs.
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  • PraveenKumar Purushothaman

    Member • Jan 7, 2012

    vinod12345madhu
    if i am correct bsnl dosent have much battery power that can be used by a coustmer hence the disturbance occurs.
    What battery power are you talking about?
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  • vinod12345madhu

    Member • Jan 7, 2012

    Praveen-Kumar
    What battery power are you talking about?
    the battery used by bsnl to power the connections.
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  • PraveenKumar Purushothaman

    Member • Jan 7, 2012

    vinod12345madhu
    the battery used by bsnl to power the connections.
    Generally it is powered with the junctions right? But many don't face this issue!
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  • aarthivg

    Member • Jan 7, 2012

    I hope installing a splitter can avoid the disturbance in telephone line
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  • PraveenKumar Purushothaman

    Member • Jan 7, 2012

    aarthivg
    I hope installing a splitter can avoid the disturbance in telephone line
    Without splitter you cannot use BB. But when a powered splitter is used, yeah, this problem can be solved!
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  • aarthivg

    Member • Jan 7, 2012

    Praveen-Kumar
    Without splitter you cannot use BB. But when a powered splitter is used, yeah, this problem can be solved!
    can you please say in detail about power splitter.
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  • PraveenKumar Purushothaman

    Member • Jan 7, 2012

    Am not sure... I have seen one in the Airtel office, which has a DC 12V supply! 😀 Will get back to you with more info! 😀
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  • aarthivg

    Member • Jan 7, 2012

    Praveen-Kumar
    Am not sure... I have seen one in the Airtel office, which has a DC 12V supply! 😀 Will get back to you with more info! 😀
    thanks
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