System shuts down suddenly when pen drive is connected to it.

@sudha-warad-BVJKlM • Oct 25, 2024

Oct 25, 2024

2.6K

Please anybody help me ,i'm facing the problem with the desktop pc, that is, when i connect a pen drive to my pc the system shuts down suddenly and when i disconnect it from the pc, it starts automatically. i tried with another pen drive but again the same problem is repeating. Please provide me the solution.

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PraveenKumar Purushothaman

@praveenkumar-66Ze92 • Jan 25, 2012

A few things I got from the Internet... 😀

Dodgy power supply. The flash drive will draw power from the PC as it doesn't have its own supply. So - try another PSU.

Could it be that movement of the USB "extension cord" at the back is disturbing a power cable or switch?

The USB device was plugged into one of the front USB ports and someone must have kicked it because when I went to plug the device in again later on Windows XP came up with an error saying that the USB port was drawing too much power and to remove the device.
The PC also started beeping continuously but did not shut down.
Had to replace the USB cable and use a port on the back of the PC as the front USB port was damaged.

Thats a short circut some place. You need to look at the PC very carefully and see what has moved or isn't sitting right. Had a customers PC doing the same with front USB ports, removed the USB ports from the PC, put them back - all fixed.
Hope your issue is resolved... 😀

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Sudha Warad

@sudha-warad-BVJKlM • Jan 25, 2012

When I connect USB data cable to the pc, the system works fine but it shuts down suddenly when I connect a pen drive to it. What might be the problem actually?

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PraveenKumar Purushothaman

@praveenkumar-66Ze92 • Jan 25, 2012

Guess as one said, it would be an issue with the power supply in your board... Is this a problem with one USB port or all? Is this a problem with that particular pen drive or all?

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Sudha Warad

@sudha-warad-BVJKlM • Jan 25, 2012

It works fine when USB cable is connected, but shuts down only when I connect a pen drive. I tried with 2 pen drives, again pc is shutting down.

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PraveenKumar Purushothaman

@praveenkumar-66Ze92 • Jan 25, 2012

Try connecting the USB Pen Drives with an extension USB cord and let us know..,

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Sudha Warad

@sudha-warad-BVJKlM • Jan 25, 2012

I'll try this. Thank you.😀

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PraveenKumar Purushothaman

@praveenkumar-66Ze92 • Jan 25, 2012

Sudha WaradI'll try this. Thank you.😀
If even in this case, you face the same issue, then the problem would be in your USB main controller, where it doesn't know to handle USB drives!!! 😲

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eternalthinker

@eternalthinker-Kvsi5Y • Jan 25, 2012

Also, do try the USB pen drive in various USB ports in the PC.

This might actually help you to pinpoint a single problematic USB port!

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Sudha Warad

@sudha-warad-BVJKlM • Jan 25, 2012

@ET: All 4 ports are giving the same problem 😔

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Sudha Warad

@sudha-warad-BVJKlM • Jan 25, 2012

@praveen : Is this problem with the USB drivers?

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PraveenKumar Purushothaman

@praveenkumar-66Ze92 • Jan 25, 2012

I guess the main USB Controller has a problem. But yeah, try the extension method and say your results... I guess it is better to contact a trained system technician, before any other issues might arise!!!

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Sudha Warad

@sudha-warad-BVJKlM • Jan 25, 2012

Ok, i'll contact DELL technical support and let you know the result. thank you 😀

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narayana murthy

@narayana-z4W16q • Jan 25, 2012

i guess there is a virus in pen drive

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PraveenKumar Purushothaman

@praveenkumar-66Ze92 • Jan 25, 2012

narayana murthyi guess there is a virus in pen drive
Dude, don't say something funny!

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narayana murthy

@narayana-z4W16q • Jan 25, 2012

Praveen-KumarDude, don't say something funny!
hahahaha hey i faced that when i kept some pen drives

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PraveenKumar Purushothaman

@praveenkumar-66Ze92 • Jan 26, 2012

narayana murthyhahahaha hey i faced that when i kept some pen drives
Dude, seriously, I guess that girl needs some better solution instead of we talking nonsense... 😀

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narayana murthy

@narayana-z4W16q • Jan 27, 2012

Praveen-KumarDude, seriously, I guess that girl needs some better solution instead of we talking nonsense... 😀
hey if problem only exits with only with one pen drive then it may be virus
if it exits with all the pen drives there may be many problems

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PraveenKumar Purushothaman

@praveenkumar-66Ze92 • Jan 28, 2012

narayana murthyhey if problem only exits with only with one pen drive then it may be virus
if it exits with all the pen drives there may be many problems
She had already mentioned with ANY PEN DRIVE!

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narayana murthy

@narayana-z4W16q • Jan 29, 2012

Praveen-KumarShe had already mentioned with ANY PEN DRIVE!
sorry i didn't noticed that

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Sudha Warad

@sudha-warad-BVJKlM • Jan 29, 2012

The problem is resolved. The device driver files were corrupted, after restoring the Operating System there is no problem with the system .

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PraveenKumar Purushothaman

@praveenkumar-66Ze92 • Jan 30, 2012

Sudha WaradThe problem is resolved. The device driver files were corrupted, after restoring the Operating System there is no problem with the system .
Thats awesome! 😀

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eternalthinker

@eternalthinker-Kvsi5Y • Jan 31, 2012

Sudha WaradThe problem is resolved. The device driver files were corrupted, after restoring the Operating System there is no problem with the system .
So all is fine!
You should've repaired the OS before bothering about any more issues 😉 😀

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Sudha Warad

@sudha-warad-BVJKlM • Jan 31, 2012

@et: Yeah, but last week itself I had formatted the pc, so I thought there won't be any issues with the OS.
Later I came to know that the problem occurred due to device driver files, so I restored the Operating system, and the problem is solved.😀

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PraveenKumar Purushothaman

@praveenkumar-66Ze92 • Jan 31, 2012

Ha ha... Awesome et!!! 😛

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