Is it okay to use smilies or emoticons in professional communication?

@thebigk • Oct 19, 2024

Oct 19, 2024

867

What I'm talking about is the professional communication that you do with your boss or colleagues or say your clients. Do you think it's perfectly alright to use smilies or emoticons ( like this: 😀 ) in your professional communication?

Or do you prefer professional communication to be emotion free? Share your opinion.

PS: Would you include emoticon in your resume? Say like this :

I worked for a fortune 500 company 😉 .

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aarthivg

@aarthivg-HH344f • Jul 27, 2012

According to me, we can use similes(with restriction ) for professional communications.
Secondly, For example, If we take a sentence of "what are you doing"😡or😀. It helps us to describe the nature of our emotions.
For resume, I need its not needed.
Anoop Kumar

@anoop-kumar-GDGRCn • Jul 27, 2012

I also used in Microsoft communicator😁 (fortune <..>).
I don't think it's bad, it's depends on people who are talking . It just make conversation little bit lighter.
But on resume😕.
Ramani Aswath

@ramani-VR4O43 • Jul 27, 2012

Old fashioned. Use them very rarely. Certainly uncomfortable about use in professional communications.
Harshad Italiya

@harshad-ukH5ww • Jul 27, 2012

Till date I never used emotions. it looks weird for professional communication.
Umesh Kumar Rai

@umesh-kumar-rai-BBwnLk • Nov 21, 2012

Personally I feel there should not be any problem using emotions in professional communication. But long time ago, i read an article where it said we should not use emotions in professional communication.
Ankita Katdare

@abrakadabra • Nov 21, 2012

I think use of emoticons should be kept to minimum if not abandoning altogether in professional communications. In Resume - it's a strict no-no for me.
But, at the same time I feel we're moving towards a future where - Talks with clients abroad or with even the boss sitting right next to your cabin would be carried out on video calls. 👍 So you emote, not use emoticons.
Saandeep Sreerambatla

@saandeep-sreerambatla-hWHU1M • Nov 21, 2012

Emoticons in professional communication, yes we can do it based on the situation! I remember doing it few times. But I am sure the situation after that e-mail would be same without the emoticon as well.

and in Resume 👎
zaveri

@zaveri-5TD6Sk • Nov 23, 2012

Professional communication in itself means a formal communication, without the use of emoticons.

use an emoticon, and the "professional communication" ceases to be so.
CE Designer

@ce-designer-BWq0yl • Nov 23, 2012

That's a no no. They should only be used for informal communication. Usually when communicating to other professionals you want to be taken seriously and more likely than not the conversations convey serious messages. Also the person you are sending the message to may not be the only one seeing it. It may be open to others so we must be cautious 👀
Anoop Mathew

@anoop-FRTf1L • Nov 24, 2012

Professional communication requires a lot of seriousness, and we do communicate professionally to 'state' our points. But in case of informal communication we 'express' our points.

However, over professionalism can do harm at times, so we often tend to keep a personal relation with our clients (from the point of view of an entrepreneur). So use of emoticons can do good, but on the note that the client is your valued customer who has known you for quite some time.