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Archived discussions on CrazyEngineers

@Kaustubh Katdare • 24 Apr, 2014
I'm on my quest of understanding WhatsApp and I could not get information on how long does WhatsApp store undelivered messages before they are deleted permanently? I'm aware that WhatsApp does not store the messages that have been delivered to the recipient. My best guess is that the app itself stores messages for about 7 days; so that you can browse your history and retrieve messages whenever you want.

But when a message is sent and is yet to be delivered to the recipient, does WhatsApp have any policy guideline that indicates how long they'll store messages before they are permanently deleted from their servers? Does WhatsApp notify the original sender of the message that the message was not delivered and has been deleted from their servers? Is there any warning message?

Curious to get answers to all the questions above. Waiting for your responses!
@Ankita Katdare • 25 Apr, 2014 I checked the Whatsapp official website, and under the "legal" category they've mentioned that -

If the recipient is not online, the undelivered message is held in WhatsApp’s server until it can be delivered. If the message is undelivered for thirty (30) days, the undelivered message is deleted from our servers. Once a message has been delivered, it no longer resides on our servers. The contents of any delivered messages are not kept or retained by WhatsApp — the only records of the content of any delivered messages reside directly on the sender’s and recipient’s mobile devices (and which may be deleted at the user’s option).
You can check it here - https://www.whatsapp.com/legal/

In case you are wondering about the files sent and received over Whatsapp, they've further mentioned that -

WhatsApp may retain date and time stamp information associated with successfully delivered messages and the mobile phone numbers involved in the messages, as well as any other information which WhatsApp is legally compelled to collect. Files that are sent through the WhatsApp Service will reside on our servers after delivery for a short period of time, but are deleted and stripped of any identifiable information within a short period of time in accordance with our general retention policies.
@Ankita Katdare • 06 Apr, 2015 Has anyone had any experience with the undelivered messages? Do whatsapp pending messages automatically get deleted after 30 days?
Wondering if anyone here has tested it.
@Karthick S • 08 May, 2015 From my experience i guess it's not 30 days it's 16 months.. (Today is 09/05/2015 i have messages till 09/01/2014 in my chat history)
@Ankita Katdare • 08 May, 2015 @Karthick S It is about 'undelivered' messages. Not all messages you sent or received.
@Karthick S • 08 May, 2015 • 1 like @Ankita Katdare I have undelivered messages available till 18/05/2014
@darkxblade1 • 23 May, 2015 @Karthick S You don't understand. The question is, how long the WhatsApp server will keep the message before it could be delivered to the recepient? It doesn't matter whether the sender has the sent messages in their phone or not. If the recipient doesn't come online for 30 days, he will never get your message. But your phone will still show a single tick (not failed).
@roberto3333 • 07 Aug, 2015 I had a case of a message delivered 8 days later, i send it dec 9 to a phone that was no longer being used, in december 17, the person got online and recived it.
However, in a recent experience, i send one message in jul 11, the person got online on aug 8, and didnt recived it. It could be that i was blocked, but i could still see the status of the user the whole time.
@Kaustubh Katdare • 24 Oct, 2016 @rudimeier - If you have been using the latest version of WhatsApp and enabled Google Drive backup; you'd have all your messages, videos and photos backed up.

That said, are you able to send messages to a group?
@MUNEEB UR REHMAN • 01 Nov, 2016
Kaustubh Katdare
I'm on my quest of understanding WhatsApp and I could not get information on how long does WhatsApp store undelivered messages before they are deleted permanently? I'm aware that WhatsApp does not store the messages that have been delivered to the recipient. My best guess is that the app itself stores messages for about 7 days; so that you can browse your history and retrieve messages whenever you want.

But when a message is sent and is yet to be delivered to the recipient, does WhatsApp have any policy guideline that indicates how long they'll store messages before they are permanently deleted from their servers? Does WhatsApp notify the original sender of the message that the message was not delivered and has been deleted from their servers? Is there any warning message?

Curious to get answers to all the questions above. Waiting for your responses!
Dear Sir,
I am doing job in Kingdom of SAUDI ARABIA ,Basically i am facing one problem,mistakenly I sent my personal messages at my friends Whats app number,good is that he also lost his sim,so message is Undelivered to him he is also living in abroad he'll go back to his country after 02 months- is he'll recieved these messages or not?-
Your quick response is highly appreciated.

Best Regards,
Engr.Muneeb Ur Rehman
009666590854455
muneeb_87@yahoo.com
@MUNEEB UR REHMAN • 01 Nov, 2016 Dear Mam,
I am doing job in Kingdom of SAUDI ARABIA ,Basically i am facing one problem,mistakenly I sent my personal messages at my friends Whats app number,good is that he also lost his sim,so message is Undelivered to him he is also living in abroad he'll go back to his country after 02 months- is he'll recieved these messages or not?-
Your quick response is highly appreciated.

Best Regards,
Engr.Muneeb Ur Rehman
009666590854455
muneeb_87@yahoo.com
@Tribikram Mishra • 01 Nov, 2016 My Personal Experience is It Gets delivered once its send from sender to server.
During my exams i had uninstalled it for 2months yet I received each texts after installing around 30k messages including personal to groups.
I am not sure about the recent updates they have made but it was like this beforehand.
I Guess my answer was helpful😀
@Tribikram Mishra • 01 Nov, 2016
muneeb87
Dear Sir,
I am doing job in Kingdom of SAUDI ARABIA ,Basically i am facing one problem,mistakenly I sent my personal messages at my friends Whats app number,good is that he also lost his sim,so message is Undelivered to him he is also living in abroad he'll go back to his country after 02 months- is he'll recieved these messages or not?-
Your quick response is highly appreciated.

Best Regards,
Engr.Muneeb Ur Rehman
009666590854455
muneeb_87@yahoo.com
I guess he won't unless he get the same sim number and sign in to the whatsapp through same number.
@MUNEEB UR REHMAN • 01 Nov, 2016
Tribikram Mishra
My Personal Experience is It Gets delivered once its send from sender to server.
During my exams i had uninstalled it for 2months yet I received each texts after installing around 30k messages including personal to groups.
I am not sure about the recent updates they have made but it was like this beforehand.
I Guess my answer was helpful😀
OMG dear please I need confirm answer...thanks for your quick response
@Tribikram Mishra • 01 Nov, 2016
Tribikram Mishra
I guess he won't unless he get the same sim number and sign in to the whatsapp through same number.
Well for confirmation ASAP you can ask the whatsapp customer support service.
I will provide if i get any further helpful answer from any source.
Thank You😉😉😉😉
@Tribikram Mishra • 02 Nov, 2016
muneeb87
OMG dear please I need confirm answer...thanks for your quick response
Hi,

Thanks for contacting WhatsApp. Your request has been received.

The solutions to most issues can be found by searching our FAQ: www.whatsapp.com/faq

Please understand that we prioritize reports of issues with the application and provide a comprehensive FAQ to solve most other questions.

If you have not done so, please provide the following:

  1. Your phone number (+ Country Code Phone Number)
  2. Your device model
  3. Screenshots of the issue if applicable
If you are having problems with sending or receiving messages, photos or videos, making calls or even updating your profile, there is most likely a problem with your phone’s internet connection. We suggest that you try to connect to a different network to see if the issues have been resolved or get in touch with your provider for assistance.

To add any updates to your request, please respond to this email. We are here to help!

--
WhatsApp Support Team

You can contact them through mail and they do respond quickly.
@bill yorke • 28 Jan, 2020

This is really worth exploring, let be dig in. But it must be for about two years.                   


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