Transaction was unsuccessful but money got credited (CCAvenue)
on 24 nov 2013 i purchased devotional audio (mp3) the payment gateway was CCAvenue, but the transaction was unsuccessful but my money got detected. Then i filed complaint in the complaints section of ccavenue, but till now no response till now. Help
Replies
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Nayan GoenkaCall them on customer support.
This is their customer care number from the website
+91 22 67425555 / 26000816
32913622 / 66920419 -
Kaustubh KatdareCCAvenue should be reliable when it comes to refunds. It's rare to get incorrect message from CCAvenue - but if you've received the bill and order confirmation from the site you purchased your MP3 from; there shouldn't be any problem. Otherwise, they'll issue a refund in the next 7 days. As @#-Link-Snipped-# mentioned, you should contact their customer support.
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micheal johnNayan GoenkaCall them on customer support.
This is their customer care number from the website
+91 22 67425555 / 26000816
32913622 / 66920419
ok i will call to this number
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