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  • Transaction was unsuccessful but money got credited (CCAvenue)

    micheal john

    Member

    Updated: Oct 26, 2024
    Views: 1.4K
    on 24 nov 2013 i purchased devotional audio (mp3) the payment gateway was CCAvenue, but the transaction was unsuccessful but my money got detected. Then i filed complaint in the complaints section of ccavenue, but till now no response till now. Help
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    Replies
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Replies

  • Nayan Goenka

    Member • Dec 2, 2013

    Call them on customer support.
    This is their customer care number from the website
    +91 22 67425555 / 26000816
    32913622 / 66920419
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    Cancel

  • Kaustubh Katdare

    Administrator • Dec 2, 2013

    CCAvenue should be reliable when it comes to refunds. It's rare to get incorrect message from CCAvenue - but if you've received the bill and order confirmation from the site you purchased your MP3 from; there shouldn't be any problem. Otherwise, they'll issue a refund in the next 7 days. As @#-Link-Snipped-# mentioned, you should contact their customer support.
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  • micheal john

    Member • Dec 2, 2013

    Nayan Goenka
    Call them on customer support.
    This is their customer care number from the website
    +91 22 67425555 / 26000816
    32913622 / 66920419

    ok i will call to this number
    Are you sure? This action cannot be undone.
    Cancel
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