managing smart gadgets online...

Hi..
I am trying to design a website(college project) for managing smart gadgets like ipod ,mobile phones etc.
Vision is to provide an online monitoring system to the users to manage all their smart gadgets (I Pods, mobile phone, pen drive etc) through a single interface by establishing a direct bridge between product and manufacturer via our remote server. Main idea involved here is to make use of online service (monitoring tool) that can automatically scan electronic gadgets for any hardware or software defect as the product is brought online. It will then make a log of errors, report it to the manufacturer and provide feasible solution back to customer. The application will also be useful in case of theft by tracking down unauthorized use of gadget. It can also be used as a platform where users can find solutions to all other problems pertaining to their gadgets and manufacturer may showcase their various products and provide service in better way.

can any one tell me how to track down unauthirized use of gadgetsand some other attractive features and ideas ?And also I am not getting the manufacturer's concept?