IP address issue

Dear All,
We have one user who is not able to use internet. I have changed the ip address , dns etc. but still it is not pinging, we have a router there, but the user is still not able to ping that itself. Please help

Replies

  • Kaustubh Katdare
    Kaustubh Katdare
    #-Link-Snipped-# - bit difficult to troublshoot without knowing the network setup. Could you describe the overall setup and tell us if it's a new setup of existing setup that worked fine but doesn't work after doing x,y,z things?
  • rahul69
    rahul69
    Also do check that the wire and jack are functioning properly, eg try it for some other computer. If that is not the case then, as Biggie said, more info is needed.
  • balackvolt
    balackvolt
    now the issue is fixed, it was from the user side,he is in other location, he don't know English,also he is not a technical person. He just wrongly typed the dns ip. Anyway thank u for ur support, I appreciate it.

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