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  • IP address issue

    balackvolt

    Member

    Updated: Oct 26, 2024
    Views: 992
    Dear All,
    We have one user who is not able to use internet. I have changed the ip address , dns etc. but still it is not pinging, we have a router there, but the user is still not able to ping that itself. Please help
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Replies

  • Kaustubh Katdare

    Administrator • Feb 27, 2013

    #-Link-Snipped-# - bit difficult to troublshoot without knowing the network setup. Could you describe the overall setup and tell us if it's a new setup of existing setup that worked fine but doesn't work after doing x,y,z things?
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  • rahul69

    Member • Feb 28, 2013

    Also do check that the wire and jack are functioning properly, eg try it for some other computer. If that is not the case then, as Biggie said, more info is needed.
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  • balackvolt

    Member • Mar 1, 2013

    now the issue is fixed, it was from the user side,he is in other location, he don't know English,also he is not a technical person. He just wrongly typed the dns ip. Anyway thank u for ur support, I appreciate it.
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