Internet is connected but cannot browse internet

@ammar-aziz-7MLZYl • Oct 27, 2024

Oct 27, 2024

1.7K

I have a dsl internet connection. From the last 4 days ,windows xp sp2, notifies me that local area connection is connected. but when i open the browser it is unable to load even a single webpage. In properties dialouge box of internet connection packets are" sent"but not "recieved". please suggest the all the possible solutions of this problem.

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Kaustubh Katdare

@thebigk • Sep 18, 2012

When that happens, most of the times it's the issue with your ISP. You might try out pinging Yahoo or Google servers or type the netstat commands if you're familiar with them. But I'm quite confident that having your ISP servicemen check the status will definitely help. The problem doesn't seem to be on your side; unless you misconfigured something.
Indrajeet Roy

@indrajeet-w9OkQg • Oct 31, 2012
First, check the lights on the modem. If any one is blinking, contact the ISP. If they are steady, then try the following:

open cmd and type the following:

"ping <a href="https://www.google.com" target="_blank" rel="nofollow noopener noreferrer">Google</a>" ( Without the quotes)

If you get a reply which says Reply From .....[etc] your internet is connected. In this case check to see if your browser is not in offline mode.

If the reply says Request Timed out or ping request could not find host, do the following:
1. Switch off the modem.
2. Disconnect all the wires from it.
3. Reconnect all the wires.
4. Switch on the modem.
5. Try the Internet.
If the Internet still does not connect, contact the ISP.

Hope that helps 😀