How to remove encryption utility?

We are having 250 GB Iomega external HDD which has an encryption utility which works only in windows and doesn't works in ubuntu or mac so we want to remove it, even after formatting it doesn't goes. Please help.

pradeep.pawar What all things did you try till now?

only formatting and tried to uninstall,if we found it in add/remove programs

Is there hidden partition for encryption utility?? plug hdd and see in disc management if there any partition for it. you can delete and merge all external hdd into one.

pradeep.pawar Why don't you chat with them and clear your doubt?
https://go.iomega.com/en-us/products...-ego-portables/ego-encrypt-plus/?partner=4760

Let us know if you have fixed it after chatting with them.

ianoop:there's no hidden i suppose or may be the partition been hidden by them.
Reya:thanks for the suggestion, i will let you know here.

Could you tell us a bit more about the encryption utility in place? Is it iOmega proprietary? Could you try and find out how is it installed in the drive?

Also, did you try to format the HDD using windows or uBuntu? Tell us how did you do it?

@big_k:it has an in-built encryption utility extension .exe so it works only in windows run the utility type the password and it is then available for storing data, it can't run in ubuntu as we wanted to open the hdd in linux or mac but as we can't run the utility in them so we want to remove the utility but we are unable and we have returned it back i suppose to our client, when you login the utility then its available for formatting or if you forget the password theres an 25 character serial number type it in utility then reset your password but the main disadvantage is that all the data is erased so its very useless any one can easily delete your data if he/she knows this.

I want you to try this: -

First run the encryption utility and then see for any options, checkmarks where you can disable encryption. If you find any such setting, uncheck it and then try deleting the partition in which the encryption is installed. Should work.

There are no partitions the utility is embedded i think because i didn't find any partition i tried a lot.

pradeep.pawar

There are no partitions the utility is embedded i think because i didn't find any partition i tried a lot.

You won't find partitions. Just try disabling the encryption and then format the disk.

Read this: https://iomega-na-en.custhelp.com/app/answers/detail/a_id/24749/kw/encryption/related/1

there no way to do so until i login theres no space to store the data

ok thank you.

Well , can u mount the hdd and check its contents in ubuntu or mac !!

only the utility contents

Ok . Can u try removing it from there and then format !!

did it work ?

How about reinstall your OS? Or find a tool help you to delete the program. Or shred it.