Blue Screen Appears and PC Restarts Automatically

Chandan Nasta
Member • Jan 3, 2016

Blue Screen Appears and PC Restarts Automatically

I dont know what to do. Experts please help me out:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 00000020
BCP2: 8A124019
BCP3: 8A124D91
BCP4: 09AF9DC8
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010416-21808-01.dmp
C:\Users\Chandan\AppData\Local\Temp\WER-78343-0.sysdata.xml

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

----------------
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 83052555
BCP3: 8EFB7510
BCP4: 8EFB70F0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\110115-29094-01.dmp
C:\Users\Chandan\AppData\Local\Temp\WER-142943-0.sysdata.xml

Read our privacy statement online:
#-Link-Snipped-#

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
----------------------
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 83078555
BCP3: BE6EB994
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\110415-17955-01.dmp
C:\Users\Chandan\AppData\Local\Temp\WER-60715-0.sysdata.xml

Read our privacy statement online:
#-Link-Snipped-#

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
-------------------------

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000002A
BCP2: 00000002
BCP3: 00000000
BCP4: 8D391293
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\110915-22370-01.dmp
C:\Users\Chandan\AppData\Local\Temp\WER-65972-0.sysdata.xml

Read our privacy statement online:
#-Link-Snipped-#

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
----------
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: c5
BCP1: 01000004
BCP2: 00000002
BCP3: 00000001
BCP4: 8315F4C1
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\112315-18439-01.dmp
C:\Users\Chandan\AppData\Local\Temp\WER-73211-0.sysdata.xml

Read our privacy statement online:
#-Link-Snipped-#

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
==================

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: e4
BCP1: 00000001
BCP2: FFFE001A
BCP3: 00000400
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\122415-17752-01.dmp
C:\Users\Chandan\AppData\Local\Temp\WER-62150-0.sysdata.xml

Read our privacy statement online:
#-Link-Snipped-#

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Replies

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Replies

rahul69

Member • Jan 10, 2016

#-Link-Snipped-# , it would've helped if some preview was given (as how it happened etc.)
For the time being, I would say, run chkdsk /f for the OS drive (eg C😀 and see if it fixes the issue.

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Chandan Nasta

Member • Jan 10, 2016

Rahul, the PC starts on its own after blue screen and it works in a normal as it is so I have juz pasted the error report it happens once in a day or two so in a week 3-4 times only. I really don't know what's the issue

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Kaustubh Katdare

Administrator • Jan 10, 2016

Chandan Nasta
Rahul, the PC starts on its own after blue screen and it works in a normal as it is so I have juz pasted the error report it happens once in a day or two so in a week 3-4 times only. I really don't know what's the issue
Did the error happen after you installed something or did any changes to the hardware? We need to know the backdrop of this event - so that we can suggest you a possible fix.

Did you, by any chance, upgrade memory OR updated driver?

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Chandan Nasta

Member • Jan 10, 2016

No Nothing new has been installed.

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Kryptik

Member • Jan 10, 2016

Chandan Nasta
No Nothing new has been installed.
There is a possibility that this happened due to a few basic issues .
Check the following :
1. Open the CPU , remove the RAM from its socket. clean the socket. Clean around the processor fan similarly. Fix one of the RAM cards ( I'm assuming you have both slots filled ) and restart the system.
Check with the other RAM card and then again with both.
1.1 if it works with one but not the other , replace the other card. Its probably a faulty RAM card.
1.2 If it works with either but not both , then do get your RAM sockets checked theremight be a circuit break , they might request a motherboard change.

2. Once you've checked it , If you have a spare SMPS do replace and check it. ( remember to use a similar model )

3. Do approach a service centre to identify if It is a motherboard fault.

I doubt it is an OS issue, but I'd advice you to back up data and try a reformat before you go for an expensive solution.

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Chandan Nasta

Member • Jan 10, 2016

Do you know any good technician in Mumbai who is well versed with this?

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rahul69

Member • Jan 13, 2016

Chandan Nasta
Rahul, the PC starts on its own after blue screen and it works in a normal as it is so I have juz pasted the error report it happens once in a day or two so in a week 3-4 times only. I really don't know what's the issue
Next time when it comes please check and revert with following information:
There will be a warning like:"A problem has been...damage to your computer"
After this will be a message like:
BAD_POOL_HEADER (or something else written, this is the reason why it is happening, pls share the same)
At the end there will be technical information like:
***STOP: 0x000000FD (0x00000...., 0x0000.....,0x0000....,0x0000....)
Please note down the values which come for your PC during blue screen, in the above format and share, it could be 0x000000EA or some other values for your PC, based on this information, the reason of BSOD can be verified.

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Chandan Nasta

Member • Jan 14, 2016

rahul69
Next time when it comes please check and revert with following information:
There will be a warning like:"A problem has been...damage to your computer"
After this will be a message like:
BAD_POOL_HEADER (or something else written, this is the reason why it is happening, pls share the same)
At the end there will be technical information like:
***STOP: 0x000000FD (0x00000...., 0x0000.....,0x0000....,0x0000....)
Please note down the values which come for your PC during blue screen, in the above format and share, it could be 0x000000EA or some other values for your PC, based on this information, the reason of BSOD can be verified.
Okay I will. Thanks 4 the update

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