7 C’s of Communicating:
- Clear
#Ensure that your messages are clear, so that they are effective.
- Concise
#Trough brevity, there’s clarity; less is more. Speak through the words that your intended audience is comfortable with, no more or less than absolutely necessary.
#Know the language familiar to your audience.
#Eliminate buzzwords.
- Concrete
#You have a choice in your writing to use concrete (specific) or abstract (vague) words. While each has a place in business writing, concrete terms are typically more
accurate and believable.
- Correct
#Accurate and correct content ranges in characteristics from the value of comprehensiveness of expertise shared on any given subject, to spelling, grammar, punctuation and
format.
- Coherent
#Messages
must make sense. They must be digestible. They must connect with those who come into contact with them. A message’s
flow and processing should be
seamless.
- Complete
#Information must be complete and definitive, ensuring that more questions are answered than raised.
- Courteous
#Establishing goodwill is as much a function of delivery as it is format.
#Ensure that messages and stories are thoughtful and worthy of the intelligence and emotions of those whom we’re trying to reach.