Sudha Warad
Sudha Warad
Branch Unspecified
31 Jan 2012

System shuts down suddenly when pen drive is connected to it.

Please anybody help me ,i'm facing the problem with the desktop pc, that is, when i connect a pen drive to my pc the system shuts down suddenly and when i disconnect it from the pc, it starts automatically. i tried with another pen drive but again the same problem is repeating. Please provide me the solution.
7 years ago
A few things I got from the Internet... 😀
Dodgy power supply. The flash drive will draw power from the PC as it doesn't have its own supply. So - try another PSU.
Could it be that movement of the USB "extension cord" at the back is disturbing a power cable or switch?
The USB device was plugged into one of the front USB ports and someone must have kicked it because when I went to plug the device in again later on Windows XP came up with an error saying that the USB port was drawing too much power and to remove the device.
The PC also started beeping continuously but did not shut down.
Had to replace the USB cable and use a port on the back of the PC as the front USB port was damaged.
Thats a short circut some place. You need to look at the PC very carefully and see what has moved or isn't sitting right. Had a customers PC doing the same with front USB ports, removed the USB ports from the PC, put them back - all fixed.
Hope your issue is resolved... 😀
Sudha Warad

Sudha Warad

Branch Unspecified
7 years ago
When I connect USB data cable to the pc, the system works fine but it shuts down suddenly when I connect a pen drive to it. What might be the problem actually?
7 years ago
Guess as one said, it would be an issue with the power supply in your board... Is this a problem with one USB port or all? Is this a problem with that particular pen drive or all?
Sudha Warad

Sudha Warad

Branch Unspecified
7 years ago
It works fine when USB cable is connected, but shuts down only when I connect a pen drive. I tried with 2 pen drives, again pc is shutting down.
7 years ago
Try connecting the USB Pen Drives with an extension USB cord and let us know..,
Sudha Warad

Sudha Warad

Branch Unspecified
7 years ago
I'll try this. Thank you.😀
7 years ago
Sudha Warad
I'll try this. Thank you.😀
If even in this case, you face the same issue, then the problem would be in your USB main controller, where it doesn't know to handle USB drives!!! 😲
eternalthinker

eternalthinker

Branch Unspecified
7 years ago
Also, do try the USB pen drive in various USB ports in the PC.

This might actually help you to pinpoint a single problematic USB port!
Sudha Warad

Sudha Warad

Branch Unspecified
7 years ago
@ET: All 4 ports are giving the same problem 😔
Sudha Warad

Sudha Warad

Branch Unspecified
7 years ago
@praveen : Is this problem with the USB drivers?
7 years ago
I guess the main USB Controller has a problem. But yeah, try the extension method and say your results... I guess it is better to contact a trained system technician, before any other issues might arise!!!
Sudha Warad

Sudha Warad

Branch Unspecified
7 years ago
Ok, i'll contact DELL technical support and let you know the result. thank you 😀
narayana murthy

narayana murthy

Branch Unspecified
7 years ago
i guess there is a virus in pen drive
7 years ago
narayana murthy
i guess there is a virus in pen drive
Dude, don't say something funny!
narayana murthy

narayana murthy

Branch Unspecified
7 years ago
Praveen-Kumar
Dude, don't say something funny!
hahahaha hey i faced that when i kept some pen drives
7 years ago
narayana murthy
hahahaha hey i faced that when i kept some pen drives
Dude, seriously, I guess that girl needs some better solution instead of we talking nonsense... 😀
narayana murthy

narayana murthy

Branch Unspecified
7 years ago
Praveen-Kumar
Dude, seriously, I guess that girl needs some better solution instead of we talking nonsense... 😀
hey if problem only exits with only with one pen drive then it may be virus
if it exits with all the pen drives there may be many problems
7 years ago
narayana murthy
hey if problem only exits with only with one pen drive then it may be virus
if it exits with all the pen drives there may be many problems
She had already mentioned with ANY PEN DRIVE!
narayana murthy

narayana murthy

Branch Unspecified
7 years ago
Praveen-Kumar
She had already mentioned with ANY PEN DRIVE!
sorry i didn't noticed that
Sudha Warad

Sudha Warad

Branch Unspecified
7 years ago
The problem is resolved. The device driver files were corrupted, after restoring the Operating System there is no problem with the system .
7 years ago
Sudha Warad
The problem is resolved. The device driver files were corrupted, after restoring the Operating System there is no problem with the system .
Thats awesome! 😀
eternalthinker

eternalthinker

Branch Unspecified
7 years ago
Sudha Warad
The problem is resolved. The device driver files were corrupted, after restoring the Operating System there is no problem with the system .
So all is fine!
You should've repaired the OS before bothering about any more issues 😉 😀
Sudha Warad

Sudha Warad

Branch Unspecified
7 years ago
@et: Yeah, but last week itself I had formatted the pc, so I thought there won't be any issues with the OS.
Later I came to know that the problem occurred due to device driver files, so I restored the Operating system, and the problem is solved.😀
7 years ago
Ha ha... Awesome et!!! 😛

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