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Questions You Want On The FAQ Page

Question asked by Ankita Katdare in #Coffee Room on May 3, 2014
Ankita Katdare
Ankita Katdare · May 3, 2014
Rank A1 - PRO
So, we are soon launching a dedicated FAQ (Frequently Asked Questions) page on the CE Menu bar.
Apart from the obvious questions that are answered here -
https://www.crazyengineers.com/community/site-related-questions-answers.94/
i.e. the basics : How-to-post, how-to-start-converstation, how-to-upload-image etc.

We would like to know what other things do you think are the absolutely important questions that should be answered on this page, so that it becomes handy for new and revisiting users.

Please share your questions, we will put up the answers in a nice & simple format and display it soon.

Posted in: #Coffee Room
Anoop Mathew
Anoop Mathew · May 3, 2014
Rank A3 - PRO
Ankita Katdare
Tagging some people because this is important and I need your feedback.

@Sanyam Khurana, @Manish Goyal, @Abhishek Rawal, @SarathKumar Chandrasekaran, @Rajni Jain, @Anoop Kumar, @Anoop Mathew @Issue @Harshad Italiya @Saandeep Sreerambatla @A.V.Ramani @Anil Jain @Jeffrey Samuel @lal @zaveri
Tell us a bit about what all content you have already selected for FAQ
Rajni Jain
Rajni Jain · May 3, 2014
Rank B1 - LEADER
Anoop Mathew
Tell us a bit about what all content you have already selected for FAQ
Yup, What all the contents you have selected for the FAQ?

Just a pointer that having FAQ, section wise would be helpful.
Sarathkumar Chandrasekaran
Rank A2 - PRO
Yeah ankita
you had already quoted faq.
Many of them (new users) werent sure about CEom which is still present but we dont get high applicants as you had removed the flashing CEom app icon.
Please bring back it in home page.
Other than that i dont find any problems.
Ankita Katdare
Ankita Katdare · May 3, 2014
Rank A1 - PRO
I wrote the general idea in the first post. @Rajni Jain and @Anoop Mathew

General Questions will be as follows -

How To Post On New CE Forums?
Trophy System On CrazyEngineers
How To Upload / Attach Images To Your Post - Quick Tutorial
Watched What Are 'Watched Threads'? How To Use This Option?
How to use the Report Option?
How to Add POLL in your Discussion?
How to Upload Avatar? - Guide Explaining it.
How To Use 'Reply With Quote' Option?

etc.
Harshad Italiya
Harshad Italiya · May 3, 2014
Rank A1 - PRO
One from my side:-

Can I change my username?
lal
lal · May 3, 2014
Rank A3 - PRO
CrazyEngineers tree - showing all sections and subsections and a single line description of each. Including even Voice, Projects, Downloads and CEoM.
Ramani Aswath
Ramani Aswath · May 3, 2014
Rank A1 - PRO
A section on what/what not can be asked may be useful.

Simple home work type of questions can be avoided (unless CE wants to open a 'Home work' section). Asking for help with term end projects already underway or even for what project to do can be done provided full details of the team involved, institution, budget and time are given in addition to at least broad areas of interest.

If one is employed and is stuck in some technical issues that may be put up so long as there are no IPR or confidentiality issues are involved.

A disclaimer that all suggestions made are given in good faith by the posters, whose sole opinion it is and not endorsed by CE may be added at the beginning.
Anoop Mathew
Anoop Mathew · May 4, 2014
Rank A3 - PRO
A list of DOs and DON'Ts would be cool. Not everyone opts for the FAQ page.

Sitemap:
Also instead of just FAQ, a site map with a little imagery would be cool along with a little description.
Eg: Take a screen shot of all important areas of the website (home, community, projects and other pages) and just using arrows and text boxes add a one or two liner description describing each section.

Site Tour:
Do the same also for the mobile version of the website. Then simply link these images (around 20 screen shots I hope) into a small intro video saying 'Site tour of CE' and you can link it to the new users. - there'd be less questions after that.

If it's just FAQ mentioning the name of each section, the next question would be where would I find that so and so section.
Eg: Watched threads. Or Start new Discussion from a mobile.

This would benefit for forum first comers to understand general forum scenario better. And we need more first comers. :-D
Sanyam Khurana
Sanyam Khurana · May 4, 2014
Rank B1 - LEADER
We can add more like :
What is the aim of this site?
How to get CE mail ID?
Why I should have my "Real" name on CE?

and as lal mentioned a site tree would be good along with the questions others suggested.
Kaustubh Katdare
Kaustubh Katdare · May 4, 2014
Rank A1 - PRO
How can I use/benefit from this site? - One of the most frequently asked questions.
Ankita Katdare
Ankita Katdare · May 6, 2014
Rank A1 - PRO
Thank you for your valuable suggestions, everyone! 😀

We hope to go live with the FAQ page as soon as possible.
Ankita Katdare
Ankita Katdare · May 30, 2014
Rank A1 - PRO
Here are the points that are being included for now -

How To Post On New CE Forums?
How To Upload / Attach Images To Your Post - Quick Tutorial
How To Use 'Watched Threads' Option?
How to use the Report Option?
How to Add POLL in your Discussion?
How to Upload Avatar? - Guide Explaining it.
How To Use 'Reply With Quote' Option?
How to become a moderator?
How to start a conversation?
How to use the 'search' feature on CE?
How to post something on each other's profile?
How can I benefit from this site?
How to get CE mail ID?
How to upload a file in Download section?
How to add a project?
How to advertise on CrazyEngineers?
How to become a VoiCE author?
How to subscribe tags?

What is CrazyEngineers all about?
What is CE Culture & Philosophy?
What is VoiCE?
What is SmallTalk?
What is Trophy System On CrazyEngineers?
What is CrazyEngineers Forum structure?

Why is the theme ‘red’?
Why can't I upload images?
Why I should have my "Real" name on CE?
Why..

-------------------------------------
If anyone has any suggestions please reply ASAP.

Tagging a few people @Rajni Jain @Anoop Mathew @SarathKumar Chandrasekaran @Harshad Italiya @Abhishek Rawal @Sanyam Khurana @lal @zaveri

Are there any questions you've had that in the past that can be included in the FAQ list?
Harshad Italiya
Harshad Italiya · May 30, 2014
Rank A1 - PRO
@Ankita Katdare so far seems we have covered all the main points. 👍
Sarathkumar Chandrasekaran
Rank A2 - PRO
Note about CEom missing ?
@Ankita Katdare
Ankita Katdare
Ankita Katdare · May 30, 2014
Rank A1 - PRO
^ That shall be added once we relaunch the CEoM app. 😀
Sanyam Khurana
Sanyam Khurana · May 30, 2014
Rank B1 - LEADER
Ankita Katdare
^ That shall be added once we relaunch the CEoM app. 😀
Relaunch? Isn't it working....?
Ankita Katdare
Ankita Katdare · May 30, 2014
Rank A1 - PRO
Sanyam Khurana
Relaunch? Isn't it working....?
revive is the better word. https://www.crazyengineers.com/threads/ceom-engineer-of-the-month-revival.75025/#post-315859
Sanyam Khurana
Sanyam Khurana · May 30, 2014
Rank B1 - LEADER
Ankita Katdare
revive is the better word. https://www.crazyengineers.com/threads/ceom-engineer-of-the-month-revival.75025/#post-315859
Yeah, because I saw it working, but no announcement about it from months, never the less, I hope we get some quality content. 😀
Sanyam Khurana
Sanyam Khurana · May 30, 2014
Rank B1 - LEADER
Just a thought, what about having "Custom User Titles" for users, and may be some badges?
Abhishek Rawal
Abhishek Rawal · May 30, 2014
Rank A2 - PRO
- What type of books I can upload in Downloads section ? (What I mean is, Copyrights=Nah!, GPL,OpenLicensed,CC=Aye!)
Rajni Jain
Rajni Jain · May 31, 2014
Rank B1 - LEADER
@Ankita Katdare - Few questions that came across my mind and I couldn't find them in the list.

How to manage alerts?
How to manage Email-notifications?
How to share the CE page on social media?
How to manage privacy?
How to Tag someone on CE?
How and when CE allows to add signature?
How can I upload / download a resource?
How to partner with CE for the media events?
What do we mean by follow / ignore people on CE and how to do that?
What all sections have special privilege (Eg. Announcement section doesn't allow upload pic to normal user)?
What is difference between like / dislike / Agree and information; and when to use them?
What do we mean by trending and how it works?
Ankita Katdare
Ankita Katdare · May 31, 2014
Rank A1 - PRO
@Rajni Jain Simply superb! 😀 I will add few of them right away.

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