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drnourasemary
drnourasemary • Apr 17, 2012

Laptop Overheating Problem, Please help :(

Dear Engineers, I'm facing a laptop overheating problem. the problem details:

- the laptop shuts down automatically after some while of hard processing (e.g. matlab , antivirus);
- the fan seems to run so fast and so loud.
- the problem appears only with AC power, and does not occurred with Battery.
- Phoenix Bios setting has the option "Battery Setting optimization" set to "Battery life",
and there is no option for the performance of AC power!!.

- SpeedFan SW has been installed to monitor the temperature. it records 4 temperatures (GPU,HDD, Core,temp1):

windows starting(AC or Battery):
GPU : 55C
HD0:33C
Temp1:36C
Core:38C

Processing (Battery)
GPU : 58C
HD0:37C
Temp1:45C
Core:45C

Processing (AC) - before sudden shutdown
GPU : 76C
HD0:38C
Temp1:96C
Core:89C

(Balanced power strategy is used:
Minimum processor state : 5% (both AC and Battery)
Maximum processor state: 100% (both AC and Battery)
System cooling policy:
On BatteryπŸ˜›assive
Plugged in:Active
)

Can any body help what is causing this problem and how to solve it or protect the pc from this overheating.​
Harshad Italiya
Harshad Italiya • Apr 17, 2012
Thread moved to Help Section.
Kaustubh Katdare
Kaustubh Katdare • Apr 17, 2012
Difficult to guess. Did it start overheating recently or it's been like that ever since you bought it? What brand is it?

Did you try taking out the battery and putting it in again?
durga ch
durga ch • Apr 17, 2012
ok, run the driver testes in the vendor's help/faq page or call customer support guys for the sequence of tests to cofirm the same.
I had this problem twice with my dell laptop and both the times it was fan which was running at slower rpm.
drnourasemary
drnourasemary • Apr 17, 2012
The_Big_K
Difficult to guess. Did it start overheating recently or it's been like that ever since you bought it? What brand is it?

Did you try taking out the battery and putting it in again?
It 's HP Pavillion tx2170ee.
- I bought it 2009. it was working well till 2011.
- One day the battery was empty and I shut it down (myself) before hibernation.
- After charging, I coudn't turn it on again. no response, no screen signals.It seems dead πŸ˜”.
- according to difficulties in the maintenance routiens in my institution, it was neglected since that time.
- this year I tried repair it again, and I repaired it on my own responsibility about month ago.
- It works again, but with overheating problem.
optimystix
optimystix • Apr 17, 2012
Use the software speedfan and tell us the temperatures on battery and on ac power.

And you repaired your 'battery' you mean to say? How?
nowire9
nowire9 • Apr 17, 2012
Possible battery charger issue? I know that vintage of HP has been known to have some battery charger issues. That would at least be a free & easy try if you could find someone with the same machine and try their battery charger on yours. I'd try their battery in your laptop as well, just to rule that out too.
drnourasemary
drnourasemary • Apr 17, 2012
optimystix
Use the software speedfan and tell us the temperatures on battery and on ac power.

And you repaired your 'battery' you mean to say? How?
windows starting(AC or Battery):
GPU : 55C
HD0:33C
Temp1:36C
Core:38C

Processing (Battery)
GPU : 58C
HD0:37C
Temp1:45C
Core:45C

Processing (AC) - before sudden shutdown
GPU : 76C
HD0:38C
Temp1:96C
Core:89C

I did not mean there was a battery problem. It was some thing in the power circuits which didn't conduct the electricity to the main components.
drnourasemary
drnourasemary • Apr 17, 2012
nowire9
Possible battery charger issue? I know that vintage of HP has been known to have some battery charger issues. That would at least be a free & easy try if you could find someone with the same machine and try their battery charger on yours. I'd try their battery in your laptop as well, just to rule that out too.
I have tested 3 chargers. the same problem occured.
drnourasemary
drnourasemary • Apr 17, 2012
I have tried some thing else now.
I have recoverd the original operating system(vista) , as I was installed Win7 after the last maintenance. Hope it works.
Kaustubh Katdare
Kaustubh Katdare • Apr 17, 2012
My Dell has had this overheating issue. The battery would get warmer than normal, acceptable levels and I know for sure that the fault is with the battery. Just wondering whether there are any specific areas on your laptop that are warmer? Have you tired to identify the hot spots?
drnourasemary
drnourasemary • Apr 17, 2012
Sirl
The_Big_K
My Dell has had this overheating issue. The battery would get warmer than normal, acceptable levels and I know for sure that the fault is with the battery. Just wondering whether there are any specific areas on your laptop that are warmer? Have you tired to identify the hot spots?
It's not the battery. even with battery off, It is overheated.
It's he processor and the fan which give hot feel.
I have tried to recover my system to its original OS, but the problem is the same πŸ˜” nothing changes.
drnourasemary
drnourasemary • Apr 17, 2012
I have changed the power strategy to power saving, with maximum power saving for both Battery and Plugin options.
maximum processor performance set to 50%
I think it's working now.
the maximum temperature recorded is 55C.

I think it's the best solution I found since two weeks. πŸ˜€ even with low performance.
Dineshverma
Dineshverma • Apr 17, 2012
Dude - Use - inner cooler which you can use the bottom of your laptop.
Just purchase it.
Its have 2 extra fans which can make your laptop cool and ok.
try this
optimystix
optimystix • Apr 18, 2012
coolers wont do wonders for a system running so hot.

Apply new layer of thermal paste and clean the clogged fins of the heatsink.
If you cant do it, get it done professionally or through a knowledgeable person. Your laptop is old enough to warrant a paste change.
Anoop Kumar
Anoop Kumar • Apr 19, 2012
you laptop can have two problem:
1.lots of dust inside that cooler can't able circulate air.
2.as optimystix says your heat sink paste which is bottom of processor fan needs to change.
Goto laptop rapair shot and just ask them to clean inside of laptop and apply the new paste (which costs you 10-20 bucks).
Vivien.hugo
Vivien.hugo • Apr 19, 2012
Fan runs loud may be there are too many dust on the fan, this will cause high temperature.
I think the expert in computer can solve your problems.
optimystix
optimystix • Apr 19, 2012
the computers been old enough to demand a cleanup and change of thermal paste. But getting it done through computer shops will cost you a good amount. If you are not weak at hear, then follow step by step process available online for your laptop model and do it yourself πŸ˜‰
SKsinha
SKsinha • May 18, 2012
The same problem I am facing on my IBM Acer laptop also. The engineer at their service center says to replace the battery though they also see a problem in CPU fan. I have replaced none yet but the problem is very frustrating. Excessive heating is something to do with battery is beyond my brain so decided to first get the fan replaced.
optimystix
optimystix • May 18, 2012
do not get the fan replaced unless you see a drastic drop in rpm or hear it making lot of noise which may be hampering the normal functioning. Go for a thermal paste change. Can be done in less than rs 50 if you do it yourself or else add laptop technician's services charges to it. Changing a fan will cost you more and possibly wont solve much of your problems.
kamba giri
kamba giri • May 18, 2012
drnourasemary
It 's HP Pavillion tx2170ee.
- I bought it 2009. it was working well till 2011.
- One day the battery was empty and I shut it down (myself) before hibernation.
- After charging, I coudn't turn it on again. no response, no screen signals.It seems dead πŸ˜”.
- according to difficulties in the maintenance routiens in my institution, it was neglected since that time.
- this year I tried repair it again, and I repaired it on my own responsibility about month ago.
- It works again, but with overheating problem.
me too using the same model, got stuck with this kind of problems during the summer seasons.. Nothing to worry once try with a laptop cooling pad it can reduce the overheating problem...πŸ˜€

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