Do you rely too much to tech supporters?
I’ve seen some engineers rely on their tech supporters too much to ask some very simple questions, such as does the 2012 version will be uninstalled if I install the 2011 version? Or why the trial period is only 30 days? According to me, they will know it for a simple test. Maybe I’m wrong, they may think even a very simple question is a waste of their time to find answers by themselves. But for me, I’d like to find answers by myself unless I can’t solve it by myself. How do you think so?
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