Sarathkumar Chandrasekaran
Sarathkumar Chandrasekaran
Branch Unspecified
07 Oct 2016

Cant connect to any websites other than google and fb

I am using win 7 and uses opera and chrome for surfing in my pc.i use my redmi not 3 for tethering and connect it for internet. It was good for the past 10 days and suddenly an ereor pops where no websites other than google and fb are working.i can open google owned websites too. Its very frustrating. I used all things to be done like changing google dns for ipv4 and ipv6 but still cant figure the solution. Atlast boarded here for a help?
Any geek here has a solution.It will be a great help to me.
Thanks in advance.
Will attach screenshot ASAP.
Sarathkumar Chandrasekaran

Sarathkumar Chandrasekaran

Branch Unspecified
07 Oct 2016
@Ankita Katdare @Kaustubh Katdare @Anoop Kumar guys any one have idea. I am not able to surf anyother than google
[Prototype]

[Prototype]

Branch Unspecified
07 Oct 2016
Are you able to open websites on mobile? It would help if you could post the screenshot.

And you'll need to change the DNS in mobile and not the computer. But this step is of little use if you're able to connect other sites via browser in mobile.
Sarathkumar Chandrasekaran

Sarathkumar Chandrasekaran

Branch Unspecified
07 Oct 2016
[Prototype]
Are you able to open websites on mobile? It would help if you could post the screenshot.

And you'll need to change the DNS in mobile and not the computer. But this step is of little use if you're able to connect other sites via browser in mobile.
Yes sir,
I can browse any websites in mobile but couldnt do it in laptop.tried flushing dns,changed to google dns but still the problem exist with pc.
07 Oct 2016
Do you get any error message when you try to browse other websites?
[Prototype]

[Prototype]

Branch Unspecified
07 Oct 2016
SarathKumar Chandrasekaran
Yes sir,
I can browse any websites in mobile but couldnt do it in laptop.tried flushing dns,changed to google dns but still the problem exist with pc.
It would help if you mention the error that's being reported by the browser.

From your pc, try to open the below,
https://www.amazon.in
https://www.amazon.in/
If anyone of them opens then we know the issue.

Also, please download this tool Hijack This! and generate the log. Instructions and download are here -> eSupport - Trend Micro Inc.

Post the generated log.
Anoop Kumar

Anoop Kumar

Branch Unspecified
08 Oct 2016
[Prototype]
Also, please download this tool Hijack This! and generate the log. Instructions and download are here -> eSupport - Trend Micro Inc.
Seems your machine is infected with spyware.
After running Hijack this, you will get list of problems/autorun to fix.
Check whatever you don't recognize for autorun and fix it. This mostly fixes the issue.
Sarathkumar Chandrasekaran

Sarathkumar Chandrasekaran

Branch Unspecified
08 Oct 2016
Herewith attached the error screenshot
Anoop Kumar

Anoop Kumar

Branch Unspecified
09 Oct 2016
@SarathKumar Chandrasekaran , What is your result with HijackThis. If possible try installing SpyBot - Search & Destroy and run full scan.
09 Oct 2016
By any chance - have you checked your computer's hosts file for any suspicious stuff? Should be available on: \system32\drivers\etc\

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