8-Rung Problem-Solving Ladder

Edward Glassman, PhD was the President of the Creativity College®, a division of Leadership Consulting Services, Inc., and Professor Emeritus of the University of North Carolina at Chapel Hill, where he headed the Program For Team Effectiveness And Creativity.
He has worked out a scheme of problem solving - climbing a 8 rung ladder - that is worth a try. His article gives pointers on how to apply these principles. As usual, the sting is in the tail.
quote:After all that effort and fun, every solution you intend to implement deserves an action plan with detailed action steps (see Chapter 16). Proposals without an action plan perch perilously close to perishing. Endquote

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