Limited connection over Public LAN & WLAN

Replies

• 

  durga ch

  can you post the troubleshoot results?
  I mean after you click 'help me solve connection issues' what does the troubleshoot say?
• 

  Keerthivasan Ravisankar

  
  This is what i got after troubleshooting.
• 

  Keerthivasan Ravisankar

  And one more thing we use Proxy here 172.16.0.19 port:8080
  i tried both the way like with & without proxy i didn't give any change.
  Before updating to Win 8.1, I can't able to reach properties and configuration IP. at that time showed up Error message like '
  In Order to Configure TCP/IP, You Must Install and Enable a Network Adapter Card'
  i didn't get what does this mean! after i went through the processes as i said above.
• 

  durga ch

  is the IP address statically assigned? or dynamically using DHCP?
  are you able to reach your local loopback IP? 127.0.0.1?
  can you reach your default gateway?
  can you reach any other website apart from microsoft.com?
  did you try reaching an IP and not a name?
  for ex 'ping 74.125.237.132' and not 'ping google.com'?
• 

  Keerthivasan Ravisankar

  durga

  is the IP address statically assigned? or dynamically using DHCP?
  are you able to reach your local loopback IP? 127.0.0.1?
  can you reach your default gateway?
  can you reach any other website apart from microsoft.com?
  did you try reaching an IP and not a name?
  for ex 'ping 74.125.237.132' and not 'ping google.com'?

  dynamically assigned
  why loopback is for?
  while connecting through browser connecting to every site is possible
  and tried
  Wireless Hardware Replacement too.
• 

  durga ch

  sorry , i was unable to comprehend what you wanted to convey.
  do you mean to say there is no connectivity problem?
• 

  Keerthivasan Ravisankar

  Sorry for that reply
  Question you posted are:
  1. is the IP address statically assigned? or dynamically using DHCP?
  2.are you able to reach your local loopback IP? 127.0.0.1?
  3.can you reach your default gateway?
  4.can you reach any other website apart from microsoft.com?
  5.did you try reaching an IP and not a name?
  for ex 'ping 74.125.237.132' and not 'ping google.com'?
  
  Answer:
  1.dynamically assigned by network provider
  2.why loopback is for?
  3.-
  4.while connecting through browser connecting to every site is possible
  5.-
  
  and i called HP Support too and done Wireless Hardware Replacement..
  
  the problem still persist
• 

  Ashraf HZ

  Where are you actually connecting this laptop? Home? Office?
  
  By Public WLAN you mean you are connecting to an ISP provided hotspot or a free Wifi point like in a cafe?
  
  Limited connectivity errors usually stem from authentication issues, proxy issues or general internet connectivity loss beyond the router you are connecting to.
• 

  Keerthivasan Ravisankar

  College wifi only..
  Laptops installed with windows 8 and 8.1 having these type of limited connectivity.
• 

  Ashraf HZ

  Right. College wifi authentication may involve the use of certain proxy settings and/or security certificates. Based on experience, settings & certificates can run into Windows compatibility issues even if you follow step by step.
  
  Can you summarize what was the instructions given by your college IT admin on the procedure to connect to the college wifi? i.e what settings to use. Different colleges have different methods.
• 

  Keerthivasan Ravisankar

  Just go to proxy setting in browser and enter the proxy, which is allotted to the block that you located.
  
  Problem solved:
  After re-installing windows 8 and updating to windows 8.1, regular windows update after updating to Win 8.1 will solve the problem
  
  Note.
  If signal range is too weak & too much traffic to Wifi, Windows shows limited and internet connection gets slow to everyone.
  if the signal is Very good and connection is fast windows didn't showed up limited.