Problem from Symantec Antivirus 2007 anti-virus

[vikassharma]

Hi friends,
i m facing problem from my Symentec antivirus 2007 edition.when i try to scan my PC..its not scan as well as its not taking live update from its site.what's the reason behind it?

Please guys help me.

[The_Big_K]

I guess you were running trial version of the software. Try to activate it using the product key.

[vikassharma]

no i m not using trial version.i m using corporate editon of my office .At the time of installation it doesn't ask for key and we r still using it in office without any problem.

[The_Big_K]

Your best bet would be to check with the IT department of your company. I still believe that its got something to do with the license.

All said, are there any warning/error messages from the software?

[mayurpathak]

There can be two possibilities. Either the software is not properly installed and/or got its executable file corrupt or the virus protection on your windows is disabled.

As biggie said, check with your IT department.

[ash]

What OS are you running? And, do you scan with administrator privileges or just a limited user account? With the latter, it is possible that a scanner's functions can be restricted a bit (like being unable to remove viruses from system folders, etc).

[vikassharma]

guys ...i installed Symantec Antivirus 2007 with administrative privelege in my pesonal PC without any error massage at the same time it took many auto updates from its site.
i m using XP O/S.........i scaned PC online nt virus scanner yesterday, it's showing many spyware and trozen 's attack on my PC.....
Now i m going to format it and will install same antivirus.if any problem will occured ,i will ask u again ..
Tanx for ur help and co-opration.God bless u and hav a nice day.

[mayurpathak]

You are always welcome Vikas. Be regular on CE and you will learn a lot, let alone making friends!

[arunbasillal]

The easies solution is to Repair the installation or Reinstall..