Now the third question.
Ques: I am sometimes attacked for imposing ‘rules’. Nothing could be further from the truth. I hate rules. All I do is report on how consumers react to different stimuli. I may say to a copywriter, “Research shows that commercials with celebrities are below average in persuading people to buy products. Are you sure you want to use a celebrity?” Call that a rule? Or I may say to an art director, “Research suggests that if you set the copy in black type on a white background, more people will read it than if you set it in white type on a black background.”
(1) Guidance based on applied research can hardly qualify as ‘rules’.
(2) Thus, all my so called ‘rules’ are rooted in applied research.
(3) A suggestion perhaps, but scarcely a rule.
(4) Such principles are unavoidable if one wants to be systematic about consumer behaviour.
(5) Fundamentally it is about consumer behaviour — not about celebrities or type settings.
And I expect a healthy response this time, Come on CEans. All the best.